All orders are shipped via US First Class Mail, Media Mail, Priority Mail, or Smart Post. We reverse those transactions automatically so the time it takes for that to reappear in your account depends on your banking institution. Follow the instructions to complete the payment.Good news, as long as the account you used when you made your purchase is still open, we can refund to your account.That means that even if the card has been lost, stolen or cancelled we can still refund your purchase.Unfortunately, we can’t refund your purchase to a different account or a card associated with a different account.If the above statements do not apply to your order, please email us for further assistance at If you see two charges, this could be due to a failed attempt at an order. Do not add the +4 digits to your zip code. Contact your local Customs office if you have questions about your country’s import regulations.We cannot give shipping estimates without an order being placed.
We will do this automatically during shipment.
at The Home Depot. If this occurs, we will refund the items in your order, but NOT the shipping cost. Simply go through the online shopping process of adding items to your cart, entering your name and address etc. Once a package leaves our facility, we only have the Tracking information that customers are also provided.
Unfortunately there is nothing we can do about this.If you need us to resend your tracking email please contact us at Yes please call us at 919-713-0078, you will need a credit card for phone ordering.Absolutely! If your media has been returned opened, dented, or broken, we CANNOT process a refund or exchange.• Refunds and exchanges will be processed for any DEFECTIVE items. If the item is dirty, has a foul odor, or has pet hair on it, we will NOT process a refund or exchange.• Media items; i.e.
Shopping @ PCH 5 May, 2016.
Please email Yes.
please email us at Orders are almost always out the door within 2 business days. This includes apparel that arrives with holes or torn seams, vinyls that do not play properly, etc.If you have a defective item, please contact us at Please note that customers are personally responsible for cost of return shipping on ALL returns and exchanges. (a) Any merchandise or baggage regularly landed but not covered by a permit for its release shall be allowed to remain at the place of unlading until the fifteenth calendar day after landing. After 15 days, any general order merchandise will be moved to a Class 11 bonded warehouse under the authority set forth in Title 19, United States Code (U.S.C.
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port merchandise order status